"The manager Shaun knows his stuff, and they are all pretty knowledgeable and helpful."

"I have been going here for over a year now. Sean the manager is always happy to help. All the staff are friendly and knowledgeable about the product."

"I bought tires and needed them mounted was quoted they would probably be done that day but I worked and wasn't able to get there so when I did show up late the next day they were still in the same spot I left them and the worst part was that the three employees that were there were laughing and joking and not worrying about a thing I took my tires and had them done at Sanders cycle shop who did them right then. I also bought the wrong fork supports for my bike took them back and you guys called your Fresno store and they had the right size so you guys said they would call me when it arrived from Fresno that's been 5 days ago and I still haven't received a call 6/20/18 poor poor customer service."

"My "go to store" for my cycle needs. Staff is professional and knowledgable....and always friendly. "

"The staff here in Visalia is awesome. Sean is always very helpful and extremely knowledgeable on the products Cycle Gear sells. Cycle Gear in Visalia is the go to source for all of my riding needs."

"I brought my tires to Cycle Gear to have them mounted on a referral of a friend. I received a call from them telling me my rear wheel had damaged bearings. I thought that was a little weird since they both looked good when I dropped the wheels off. When I picked up the wheels the rear wheel bearing was damaged, so much the ball bearing fell out when I moved it. When asked they said they didn't do it and I couldn't prove it so I took buy wheels and left. To make things worse the front wheel which I was told was done looked like crap. When they pulled the old weighs off they left the old backing from the old weights on the rim and put the new weights was placed on the back with part of it on top of the old backing. Needless to say when I rolled the wheel outside the new weights fell off the wheel.
I brought the wheels to meh local Harley Dealership to have the bearings fixed and they told me that the bearings were in fact damaged during the installation of my new tires. I asked them how could they tell and they said there was tool marks all over the bearing where it was placed on the tire removal machine wrong.
I was going to try and get my $100 back but to be honest I really didn't want to fight with them and I just decided to chock it up to learning a expensive lesson and never to make it again."

"Does Cycle Gear staff have any knowledge of motorcycles when trying to buy chain cleaner they try to sell me a chain cleaner that I don't use because it was more expensive and when it comes to changing tires why does it take all day they have a bunch of kids in there that have no knowledge of racing or any other aspects of motorcycles the only thing that's good about Cycle Gear is that you go in there and try on the stuff that you want and then order it online for cheaper price "

"Easy to order a special product that wasn't in the store. "

"They really help you and they provide excellent service "

"I appreciated the friendly and helpful staff at this store. No condescending or “too busy to help” attitude. Thank you!"

"Great service, very friendly"

"Alot of help and advice, would shop here again"

"Friendly and knowledgeable employees combined with decent prices."

"So I was looking for a new pair of riding gloves and I found some on sale at cycle gear online so I was driving by cycle gear the next day and so I figured I'd stop by and see if they had the gloves I was looking at in stock they did but the girls that works there told me they are not on sale I was like it's on sale online but she was not interested in looking into it .
"

"everyone was great they helped us find the right stuff."